Imprint
Last updated: May 3, 2025
Owner of this Site: Robert A. Francis Address: Cape Town, South Africa
This Imprint complies with the EU General Data Protection Regulation (GDPR). It applies to all information collected through our website and any related services, sales, marketing, or events.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of your account plus 2 years | To provide our services and maintain your account |
| Transaction Data | 7 years | Tax and accounting requirements |
| Communication Data | 3 years | Customer service and dispute resolution |
| Technical Data | 13 months | Security and performance optimization |
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
International Transfers
We may transfer, store, and process your information in countries other than your own. Our servers are located in:
European Union
GDPR Compliant Region
United States
Privacy Shield Framework
Singapore
PDPA Compliant
If you are located in the European Economic Area (EEA), please note that we transfer data outside of the EEA. For transfers to countries not deemed to provide an adequate level of data protection, we rely on appropriate safeguards such as:
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules for transfers within our group of companies
- Consent to the transfer (in limited circumstances)
- Necessity for the performance of a contract between you and us
You can request a copy of the safeguards we use for international transfers by contacting us using the details provided.
Contact Information
If you have any questions or concerns about this Imprint, please contact us:
Owner
Robert A. Francis
Email: contact@neurohack.zone
Supervisory Authority
You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights. For users in the European Union, you can find your local data protection authority at:
European Data Protection BoardChanges to This Imprint
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.